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The Home Depot, Inc. (NYSE:HD) is one of the

10 Best Housing Stocks to Buy in 2026.

On April 22, The Street reported that The Home Depot, Inc. (NYSE:HD) set up AI-powered phone agents to speed up customer service. The technology is built on Google Cloud’s Gemini Enterprise, which helps callers to skip menus and access solutions more quickly.

The Home Depot, Inc. (NYSE:HD) stated that a 50-store pilot showed how AI can detect consumer demands in 10 seconds and fix difficulties four times faster than traditional methods. According to the report, Jordan Broggi said that “nobody likes getting trapped in a phone menu,” and that the shift favors faster support.

The agents handle order verification, product availability, store information, and purchasing assistance, as well as providing human support as needed.

The employees reported higher levels of job satisfaction throughout the pilot because there were fewer calls that kept them busy.

As per industry data provided by TheStreet, 90% of customers value instant responses, and 51% choose bots for speed, confirming the company’s attention to faster service delivery.

The Home Depot, Inc. (NYSE:HD) is a firm that sells building materials and home improvement items. It includes building supplies, home renovation products, lawn and garden products, and décor items. The company operates in the  United States, Canada, and Mexico.

While we acknowledge the potential of HD as an investment, we believe certain AI stocks offer greater upside potential and carry less downside risk. If you're looking for an extremely undervalued AI stock that also stands to benefit significantly from Trump-era tariffs and the onshoring trend, see our free report on the best short-term AI stock.

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